Refund Policy

At Digital Products Mart, we want you to have the best experience with our digital downloads. Since our products are delivered instantly as digital files, they cannot be returned or exchanged. Please read our Refund Policy carefully before making a purchase.

1. Digital Products – No Refunds

• All products available on digitalproductsmart.in are digital downloads only.
• Once a purchase is completed and the files are delivered, we are unable to offer refunds, cancellations, or exchanges.
• This policy is in place because digital products cannot be “returned” in the same way physical products can.

2. Exceptions

Refunds may only be considered in the following cases:

• Duplicate Purchase: If you accidentally purchased the same product more than once, please contact us with proof, and we will refund the duplicate order.
• Technical Issues: If you experience a technical problem (such as corrupted or inaccessible files) and we are unable to resolve it, we will issue a full refund.

3. Support for Download Issues

If you encounter any issues accessing or downloading your files, please contact us. We will make every effort to ensure you receive the correct files promptly.

4. Responsibility of the Customer

Before completing a purchase, please make sure that:

• You have reviewed the product description carefully.
• Your device and software are compatible with the file formats provided.
• You understand that all items are digital and no physical product will be shipped.

5. Contact Us

For any questions about this Refund Policy or to request assistance, please contact us.